Terms of Use

The Tech Plug 17 Oldstanhope Road, Claremont, Cape Town 7708 www.thetechplug.co.za

Last Updated: February 2026

1. Acceptance of Terms

By accessing or using thetechplug.co.za (“the Website”), you agree to be bound by these Terms of Use. These terms apply to all visitors, browsers, and anyone else who accesses or uses the Website. If you do not agree to these terms, please do not use the Website.

These Terms of Use govern your use of the Website only and should be read alongside our Terms and Conditions, Exchange Policy, and Privacy Policy.

2. About the Website

thetechplug.co.za is an electronic sales website owned and operated by The Tech Plug, a business registered and operating in Cape Town, South Africa. The Website is intended to provide customers with information about our products, enable online purchases, and facilitate communication with our business.

3. Eligibility to Use the Website

By using this Website, you confirm that:

• You are at least 18 years of age, or are browsing under the supervision of a parent or legal guardian.
• You are accessing the Website from South Africa or in compliance with the laws applicable in your jurisdiction.
• You will not use the Website for any unlawful or prohibited purpose.

4. Permitted Use

You may use this Website solely for lawful, personal, and non-commercial purposes. Specifically, you are permitted to:

• Browse product listings and information.
• Place orders for products available on the Website.
• Contact us through the available communication channels.
• Share links to our Website for personal, non-commercial purposes.

5. Prohibited Use

You agree that you will not, under any circumstances:

• Use the Website for any fraudulent, illegal, or harmful purpose.
• Attempt to gain unauthorised access to any part of the Website, our servers, databases, or any connected systems.
• Introduce viruses, malware, spyware, or any other malicious code to the Website.
• Scrape, crawl, or extract data from the Website using automated tools without our prior written consent.
• Reproduce, duplicate, copy, sell, or exploit any content from the Website for commercial purposes without authorisation.
• Impersonate The Tech Plug, our staff, or any other person or entity.
• Post, transmit, or distribute any content that is defamatory, offensive, abusive, or otherwise objectionable.
• Use the Website in a manner that could damage, disable, overburden, or impair its functionality or the experience of other users.
• Attempt to reverse-engineer, decompile, or tamper with any part of the Website.

Violation of these prohibitions may result in immediate suspension of access and, where applicable, legal action.

6. Intellectual Property

All content on thetechplug.co.za including but not limited to text, product descriptions, images, graphics, logos, icons, layout, and design is the intellectual property of The Tech Plug or its respective content owners, and is protected under South African and international intellectual property law.

You may not:

• Copy, reproduce, or republish any content from the Website without our prior written permission.
• Use our logo, trade name, or branding in any way that could create confusion or imply endorsement.
• Modify or create derivative works based on Website content.

Unauthorised use of our intellectual property may result in legal action.

7. User-Submitted Content

If you submit any content to us through the Website including reviews, comments, enquiries, or feedback you grant The Tech Plug a non-exclusive, royalty-free right to use, display, and publish that content in connection with our business and marketing, without any obligation to compensate you.

You confirm that any content you submit is accurate, is your own, and does not infringe on the rights of any third party.

We reserve the right to remove or decline any user-submitted content at our discretion, without notice or explanation.

8. Accuracy of Information

We make reasonable efforts to ensure that all information on the Website, including product details, pricing, and availability — is current and accurate. However, we do not warrant that the Website is free from errors, omissions, or inaccuracies.

We reserve the right to correct errors and update information at any time without prior notice. Reliance on any information on the Website is at your own risk.

9. Website Availability

We aim to keep thetechplug.co.za accessible at all times, but we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

We will not be liable for any loss or inconvenience caused by the Website being unavailable at any time.

10. Third-Party Links

The Website may contain links to third-party websites for reference or convenience. These links do not constitute an endorsement of those websites or their content. We have no control over the content, privacy practices, or policies of third-party sites and accept no responsibility for them.

You access any third-party websites entirely at your own risk.

11. Privacy and Personal Information

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA). By using the Website, you consent to the practices described in our Privacy Policy.

12. Disclaimer of Warranties

The Website and all content on it are provided on an “as is” and “as available” basis, without warranties of any kind express or implied. To the fullest extent permitted by South African law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, The Tech Plug shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Your use of or inability to use the Website.
• Any errors, inaccuracies, or omissions in Website content.
• Unauthorised access to or alteration of your data.
• Any third-party content or websites linked from our Website.

Your use of the Website is entirely at your own risk.

14. Indemnification

You agree to indemnify and hold harmless The Tech Plug, its staff, and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of or related to your violation of these Terms of Use or your misuse of the Website.

15. Modifications to These Terms

We reserve the right to update or revise these Terms of Use at any time. Changes will be posted on this page with an updated date. Your continued use of the Website after any changes are posted constitutes your acceptance of the revised terms.

We encourage you to review this page periodically.

16. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Republic of South Africa, including the Electronic Communications and Transactions Act 25 of 2002 (ECT Act) and the Consumer Protection Act 68 of 2008 (CPA). Any disputes arising from these terms shall fall under the jurisdiction of the South African courts.

17. Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Use, please contact us:

The Tech Plug 17 Oldstanhope Road, Claremont, Cape Town 7708 www.thetechplug.co.za

These Terms of Use form part of The Tech Plug’s full suite of policies and should be read together with our Terms and Conditions, Exchange Policy, and Privacy Policy.